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Customer Service, Reviews & Industry Accreditation

    Home Case Study Customer Service, Reviews & Industry Accreditation

    Customer Service, Reviews & Industry Accreditation

    By admin | Case Study | Comments are Closed | 3 November, 2025 | 0

    At JME Energy Ltd, our reputation is built on exceptional customer service, reliable communication, and consistently high–quality workmanship. As we continue to grow, we’re proud to be audited for MCS certification and to be joining the HIES consumer code – further strengthening our position as a trusted, accredited installer for electrical and renewable technologies.

    Commitment to Customer Service

    From first enquiry to completion and certification, our focus is always on honesty, transparency, and customer satisfaction. Every project, whether large or small, receives the same attention to detail and professionalism.
    We pride ourselves on:
    • Clear communication throughout every stage
    • Tailored solutions designed to meet each customer’s property and energy needs
    • Quality workmanship backed by compliance and certification
    • Prompt, polite service with a tidy, respectful finish
    • Aftercare and ongoing support for peace of mind

    Customer Review Highlight

    “We can’t thank Jim from JME Energy enough for his outstanding work! Jim was polite and helpful throughout the entire process. Jim’s approach during the survey was particularly impressive, as he was the only professional who offered innovative ideas tailored to our property. Thanks to Jim, we now have a beautifully lit home & garden. His work is brilliant and shows exceptional attention to detail. We are extremely happy that we chose Jim for our project and highly recommend him to anyone!”

    Robert Blackwell | 7 days ago (Google Review)


    Ongoing Accreditation & Governance

    JME Energy is proud to hold NAPIT Accreditation, confirming our ongoing commitment to safety, competency, and compliance across domestic and commercial installations. We are currently being audited to join MCS (Microgeneration Certification Scheme) – a mark of excellence for renewable energy installers — and HIES (Home Insulation & Energy Systems Quality Assured Contractors Scheme), a government–endorsed consumer code that provides clients with deposit protection, insurance–backed guarantees, and peace of mind.

    Upholding Standards of Competency

    Our accreditations and memberships are not just badges — they represent our values and principles:
    • Technical competency across all electrical and renewable systems
    • Safety and compliance in line with BS 7671 Wiring Regulations
    • Fair, transparent pricing and clear documentation
    • Customer–first service culture built on trust and accountability
    • Sustainability and innovation in every project

    Looking Ahead

    We are excited to complete our MCS and HIES certifications, further demonstrating our integrity and the quality of service we deliver every day. As we expand our renewable and electrical services across Dorset, Hampshire, and the New Forest, our promise remains the same – professionalism, compliance, and exceptional customer care.

    About JME Energy Ltd

    Based on the South Coast, JME Energy Ltd provides trusted electrical and renewable energy services, including:
    • Full property and commercial wiring
    • EICR testing and certification
    • EV charge point installation
    • Solar PV and battery storage systems
    • Reactive maintenance and callouts
    07527 949 298
    info@jmeenergy.co.uk
    www.jmeenergy.co.uk
    NAPIT Accredited | MCS & HIES Audits in Progress
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    JME Energy Ltd.

    Company No: 14685307

    Vat reg No: 461290996

    Scheme Provider for trust mark: NAPIT

    Complaints and ADR (alternative dispute resolution) Provider: NAPIT


    Insurance provider: Markel

    Professional indemnity: £10,000,000

    Employers liability: £10,000,000

    Public liability: £5,000,000

    Contact

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    07527 949 298

    Copyright 2024 JME Energy Ltd. All Rights Reserved. Registered Address: 40 Cotswold close, Verwood, Dorset, BH31 6UJ. Registered in England & Wales.
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